Patients & Visitors
Current Visitor Guidelines
Seeking Care
To prevent exposure to others, individuals who have mild symptoms are strongly encouraged to:
- Call your healthcare provider for guidance.
- Call Commonwealth Health's free 24-Hour Information Line at (570) 552-COVI (2684). A healthcare professional can help determine next steps.
For your safety, as well as the safety of patients and caregivers
Entrances have been limited at all hospitals, please follow campus signage. Emergency Departments are open 24 hours, 7 days a week. Screeners will staff entrances 24/7 until further notice and will reinforce the following restrictions:
Hospitals
- No inpatient visitation will be permitted unless for the following:
- Patient with an end-of-life situation
- Patient on the labor and delivery unit (1 visitor allowed)
- Pediatrics and NICU (parents allowed)
- Patient requiring informed clinical authorization support, i.e. informed consent (1 visitor allowed)
- Patient requiring discharge support (1 visitor allowed)
- No visitors with respiratory or flu-like symptoms (cold, cough, fever, muscle aches) are permitted to visit patients or wait within the facility.
First Hospital and Berwick Retirement Village
- No inpatient visitation will be permitted.
Outpatient Procedures and ER Visitation
- One support person will be permitted.
- No minor family members or visitors, under 18 years of age, will be permitted.
Outpatient Clinics and Sites
- One support person will be permitted.
If someone has traveled from a high-risk area for COVID-19, had contact with a person known to be infected with COVID-19, and cough, fever or difficulty breathing, they will not be allowed to visit unless seeking medical care themselves.