Registration and Scheduling

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Are you scheduled for a laboratory test? Not certain where the registration department is located at Wilkes-Barre General Hospital? Here is some handy information to help you find your way around Wilkes-Barre General Hospital and our various outpatient testing locations.

Centralized Scheduling for Outpatient Testing

Call (570) 552-TEST to schedule all radiology, neurophysiology, pulmonary, cardiology, cardiac cath, nuclear medicine and PET scans at Wilkes-Barre General Hospital or any of our outpatient testing centers throughout the community.

Outpatient Testing Centers

If your doctor wants you to have a laboratory test, x-ray or other routine diagnostic procedure, you can visit one of our outpatient testing centers. Hours and types of tests performed vary by site; please find the location most convenient for you.

Patient Registration

If your physician has pre-scheduled you for admission, or if you've come to the hospital for outpatient testing, you must first check-in at the patient registration area:

Wilkes-Barre General Hospital
Patient Registration
First floor, off Parkade Level P-6

To help make the admission process as smooth as possible, please remember to bring these items:

• Insurance card/insurance information
• Physician order with diagnosis
• Type of procedure
• Photo Identification
• Referrals
• Precertification number (if necessary)
• Approved length of stay (if necessary)

Online Pre-Registration

Wilkes-Barre General Hospital offers our patients a convenient and time-saving online pre-registration option. This allows us to communicate with your insurance company to verify benefits and eligibility, ensure that appropriate referrals and pre-authorization are obtained and to resolve any insurance concerns before your admission/testing date.

Patients who pre-register will be asked to verify their information at registration time, present photo ID for identification purposes, sign consent forms, provide copies of insurance cards and a list of all current medications.

Please pre-register at least three business days prior to the day of your visit to allow adequate time for processing your information.

What you will need to pre-register:

• Your personal contact information
• Date and time of procedure/admission
• Physician’s name
• Insurance information (carrier name, address, phone number, policy & group number)

ou can pre-register online at any time. If you have questions and need to talk to one of our staff members, please call our pre-registration area Monday through Friday:

• (570) 552-1061, 8:30 a.m. - 5 p.m.
• (570) 552-1050, 5 p.m. - 11 p.m.

The information you submit will be transmitted via a secure link. Wilkes-Barre General Hospital respects the right to privacy and confidentiality of all patients.

Parking

Free parking is available for all outpatient procedures. Remember to have your ticket validated at Patient Registration.