Eligibility Services
Eligibility Screening Services engages patients with compassion and expertise to discover available resources to help with medical expenses. Our services help the people in our communities to gain access to needed healthcare, reduce the burden of medical expenses, and establish a relationship of trust with their care providers.
If you don’t have insurance, or are enrolled in Medicare without secondary coverage, call us today to see how we can help. The number below connects you with our call center staff to help identify programs over the phone.
800-353-1380
At no cost to you, our staff walk through a series of questions designed to identify programs that may be able to assist with medical coverage. Some programs have time limits in which to apply. Call us today to see what options might be available.
Once the questions are completed and a program is identified, we work with you to gather any information and documentation required, as well as complete any applications necessary to get you the needed coverage.
If you already have insurance, please contact the billing department for additional assistance.
Moses Taylor Hospital - 833-305-1207
Regional Hospital of Scranton - 833-305-1210
Wilkes Barre General Hospital - 833-310-1058
As a department working hard to find coverage available to our patients, we are proactively attempting contact. If you have already been a patient at the hospital, our staff may have already spoken with you. If not, our team will be reaching out soon to see how we can assist.
How We Help
- Identify potential programs
- Assist with the program application
- Perform follow up of submitted applications
- If approved, notify hospital’s billing department
Information Sharing
We provide communication assistance between program workers, hospital/physician billing departments and patients. We adhere to all confidentiality and privacy guidelines (HIPAA and Protected Health Information).
Ways to Contact Us
Call us toll free at 800-353-1380
Call the hospital directly and ask for Eligibility Screening Services
Send us an email at esscontact@chs.net. Please provide details about your account to help with connecting you to care faster